Returns & Exchanges
At MAHI Leather, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your order isn't quite right, you can return any non-personalized item within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique Return Authorization code.
Prepare the Package
Place the unused item in its original protective dust bag and shipping box, ensuring all tags and hardware protections are intact.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt.
Quality Inspection & Refund
Once our workshop receives and inspects the item, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing